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NetApp Maintenance and Support


Rockland IT Solutions offers Third Party NetApp Maintenance packages conducted by our OEM trained & certified experts. Save up to 60% in annual cost with our NetApp Support packages. Our proactive NetApp Support can extend the life of your NetApp Systems.

What We Support


Unlike many of our competitors, our in-house certified engineers can provide support for all of your NetApp hardware needs. We support the following NetApp models:

200

  • FAS250
  • FAS270

900

  • FAS920
  • FAS940
  • FAS960
  • FAS980
  • FAS980C
  • FAS960C
  • FAS940C
  • FAS920C

2000

  • FAS2050
  • FAS2020
  • FAS2040
  • FAS2240-2
  • FAS2240-4
  • FAS2220

2500

  • FAS2520
  • FAS2552
  • FAS2554

2300

  • FAS3140
  • FAS3170
  • FAS3070
  • FAS3040
  • FAS3020
  • FAS3160
  • FAS3020C
  • FAS3040C
  • FAS3050C
  • FAS3050
  • FAS3270
  • FAS3240
  • FAS3210
  • FAS3220
  • FAS3250

6000

  • FAS6080
  • FAS6040
  • FAS6030
  • FAS6070
  • FAS6210
  • FAS6220
  • FAS6240
  • FAS6250
  • FAS6280
  • FAS6290

200

  • EF550
  • EF540

V3000

  • V3210
  • V3220
  • V3240
  • V3250
  • V3270

V6000

  • V6210
  • V6220
  • V6240
  • V6250
  • V6280
  • V6290

Bundles

  • DS2246
  • DS4243
  • DS4246
  • DS4482
  • DS14MK2

Fibre Channel Drives

  • FASX278A-R5
  • FASX272A
  • FASX272B-R5
  • FASX273A
  • FASX273B-R5
  • FASX274A
  • FASX274B-R5
  • FASX275A-R5
  • FASX276A-R5
  • FASX279A-R5

SAS Drives

  • X289A-R5
  • X287A-R5
  • X290A-R5
  • X286A-R5
  • X410A-R5

NL-Drives

  • E-X4034A-R6
  • E-X4034B-R6
  • E-X4035A-R6
  • E-X4035B-R6
  • E-X4037B-R6
  • E-X4044B-R6
  • E-X4048B-R6

SATA Drives

  • X266A
  • X266B
  • X266B-R5
  • X267A-R5
  • X268A-R5

SSD Drives

  • X438A-R6
  • X439A-R6
  • X441A-R5
  • X442A-R5
  • X446A-R6

Accessories

  • X1150A-R6 2-port 8Gb Fibre Channel Mezz Card
  • X1160A-R6 2-port 10Gb Fibre Channel Mezz Card
  • X1160A-R6 Mezz Card
  • X1130A-R6-C 4-Port 4Gb HBA
  • X1131A-R6-C 2-Port 8Gb HBA
  • X1132A-R6-C 4-Port 4Gb HBA
  • X1847-R6 Lithium Battery System

5500

  • E5560
  • E5524
  • E5512

5400

  • E5460
  • E5424
  • E5412

2700

  • E2760
  • E2724
  • E2712

2600

  • E2660
  • E2624
  • E2612

Rockland Support Difference

Unmatched Service & Support

  • EMC Certified Engineers
  • Knowledge Across Multiple OEMs to Quickly Assess Errors
  • Personalized Customer Service with short SLAs
  • Replacement Parts and FRUs (Field Replaceable Units)
  • Access to Large Data Domain Inventory
  • Best Practices, Training and More

The Flexibility You Need

  • Avoid Complicated Maintenance Schedules and Renewals
  • Customizable Contracts
  • Avoid Hidden Fees & Unnecessary Upgrades
  • Keep & Upgrade Current OEM Equipment

Support Details

  • Parts replacement
    • Production Level (24×7): INCLUDED
    • Secondary Level (9×5): INCLUDED
  • Email Alerts
    • Production Level (24×7): INCLUDED
    • Secondary Level (9×5): INCLUDED
  • Technical Phone Support
    • Production Level (24×7): INCLUDED
    • Secondary Level (9×5): INCLUDED
  • Training
    • Production Level (24×7): OPTIONAL
    • Secondary Level (9×5): OPTIONAL
  • On-site Spares Kit
    • Production Level (24×7): INCLUDED
    • Secondary Level (9×5): OPTIONAL
  • Post Incident Check-In
    • Production Level (24×7): INCLUDED
    • Secondary Level (9×5): INCLUDED
  • Phone Support
    • Production Level (24×7): 24×7
    • Secondary Level (9×5): 9×5